Accredited Dental Practice in Cleveland

GWH Dental is Now Fully Accredited to the National Safety and Quality Health Service (NSQHS) Standards

We are proud to announce that GWH Dental has achieved full accreditation with the National Safety and Quality Health Service (NSQHS) Standards — Australia’s most rigorous independent benchmark for patient safety and quality dental care.

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Kate Wood
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Excellent service from very friendly helpful staff
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Karolyn Davison
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GWH Dental are the best I have had for many, many years! Very efficient appointment process and lovely face-to-face experience with Joanne and the team. My dentist is Valentina, who is wonderful! I always feel I’m in safe hands and I am extremely happy with all the dental work I have had done with her. I highly recommend GWH Dental in Cleveland (I also love their rose garden as you walk in 🌹)
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Patrick Humphrys
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After 15 yrs the Staff are still very friendly and easy to deal with. Highly recommend them
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Emily
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Absolutely amazing experience at GWH Dental! The whole team is so friendly, professional, and genuinely caring. A special thank you to Kerren at reception, who is always so kind, welcoming, and goes above and beyond to help. Joanna was also absolutely wonderful so gentle, caring, and made me feel completely at ease throughout my visit. Their exceptional customer service and genuine care make GWH Dental a place I would highly recommend to anyone!
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Kerren Kerton
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Fantastic dental practice with a friendly, professional team who make every visit comfortable and stress-free. The care is exceptional, the clinic is spotless, and everyone goes above and beyond to make you feel welcome. Highly recommend!
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Leanne Hayson
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Everyone was very helpful, fast appointment for tooth ache, great care and quick referral to specialist, very much appreciated.
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Tracy Rankin
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I have been seeing Michaal for the past 20 years but unfortunately he is away at the moment so I was booked in to see Charlie Sung. Charlie was awesome & so nice! He was really patient with me & explained everything really clearly regarding the treatment I need. Charlie then did my clean & really took his time to do an awesome job! I am 100% happy with Charlie & have booked in with him to complete my treatment! I highly recommend Charlie. Thanks girl for reassuring me over the phone when I made my appointment that Charlie was really good. You were right!
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Jennifer Fedden
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The team at GWH Dental is friendly and efficient. I've been a patient for 14 years and am always pleased with their communication and also ensuring my comfort, whether it be a filling, crown, or just a regular clean and checkup. I can highly recommend.
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Jason Woodward
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Professional, friendly, thorough and gentle- great experience
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What Does Dental Accreditation Mean?

Dental accreditation is an independent, third-party review process that tests whether a dental practice meets the national standards set by the Australian Commission on Safety and Quality in Health Care (ACSQHC). It is not self-declared. An external accrediting agency assesses your clinic against strict, published benchmarks before granting the status.
For dental practices, accreditation is assessed against six of the NSQHS Standards — a framework developed in collaboration with the Australian Dental Association and the Australian Government specifically to protect patients from harm and drive continuous quality improvement across Australian healthcare.

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ASSOCIATIONS

GWH Dental Received This Accreditation

Why Did GWH Dental Pursue NSQHS Accreditation?

Truly exceptional patient care requires formal, verifiable accountability to the highest national standards. That belief led us to pursue — and successfully achieve — full NSQHS accreditation.

Led by Dr. Michael, Dr. Valentina, and Dr. Alexandra Belonogoff, our team spent considerable time and effort undergoing a rigorous self-assessment followed by an independent external review. Assessors examined our documentation, inspected our facilities, and interviewed our clinical team to confirm that we meet all six applicable NSQHS Standards.

This accreditation is our promise to you: that every decision we make, every system we run, and every treatment we deliver is built around your safety and wellbeing.


Young man and woman smiling and pointing to their white teeth at GWH Dental.

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FAQ About Dental Accreditation

NSQHS stands for National Safety and Quality Health Service. It is a set of national standards developed by the Australian Commission on Safety and Quality in Health Care. For dental practices, six of these standards apply, covering areas such as governance, infection control, medication safety, and clinical handover. Achieving accreditation means an independent assessor has verified that a dental practice meets all required benchmarks for safe, quality patient care.

GWH Dental is proud to be a fully NSQHS accredited dental practice in Cleveland, QLD. Accreditation is not automatically granted to all practices — it requires a formal application, self-assessment, and independent external review. We encourage patients to always check whether their dental provider holds current accreditation.

When you visit an NSQHS accredited practice, you can expect independently verified infection control protocols, a team that is trained and accountable to national safety standards, clear communication throughout your treatment, and formal processes to manage any clinical risk. In short, it means your safety is backed by a system, not just goodwill.

NSQHS accreditation is not permanent. Dental practices must undergo periodic re-assessment to maintain their accredited status. GWH Dental is committed to maintaining and continuously improving against these standards throughout each accreditation cycle.

Not necessarily. Accreditation is a quality and safety measure, not a pricing tier. It reflects our investment in systems, training, and processes that protect you. We remain committed to providing high-quality, accessible dental care to all patients in Cleveland and the Redlands area.