If you’re an Australian Unity member, you can claim your dental benefits right here at GWH Dental, no paperwork, no waiting on a reimbursement, no chasing receipts after the fact. We process your claim through HICAPS while you’re still in the chair, so you know exactly what you owe before you leave, and you can focus on getting the care you actually need rather than working out how to pay for it.
Claiming through your extras cover doesn’t need to be complicated. Here’s what happens at a typical visit:
If you’re ever unsure what a treatment will cost before we start, just ask. We can give you an estimate based on your cover so there are no surprises when it’s time to pay.
Every Australian Unity policy is a little different, so your exact benefits depend on your level of cover, any waiting periods, and your annual limits. Broadly, though, extras policies tend to fall into a few categories:
We’re happy to check what your policy covers before you commit to a treatment plan, so you’re never left guessing.
GWH Dental Cleveland is a participating provider in the Australian Unity No Gap Dental network. Eligible members can access the following preventative treatments with no out-of-pocket costs, up to their annual limit:
To confirm your eligibility, log in to your Australian Unity account, use the Australian Unity Health app, or call 13 29 39. Please note that not all dentists at our practice participate in the No Gap network — we recommend confirming with us before your appointment.
At GWH Dental, we believe regular check-ups and cleans are the most reliable way to avoid bigger, costlier treatment down the track. That’s not just something we say to fill a page, it’s genuinely how Dr. Michael Harris and the team approach every appointment: get to know you, understand your goals, and build a plan around keeping your mouth healthy long-term rather than just fixing problems as they come up. Whatever your Australian Unity cover includes, we’ll help you make the most of it while keeping that long-term view front of mind.
Dental care is a long-term commitment and it has been shown that mutual understanding leads to better treatment outcomes.
We work with you to achieve your short and long-term goals and provide the education you need to make informed decisions when it comes to dental health.
Michael and the team encourage people to ask questions because prevention and education are our two key foundation areas of which we build happy and healthy smiles.
Each team member regularly keeps abreast of new techniques and technologies in our industry and strives for perfection when it comes to the health and wellbeing.
We understand that some people may not enjoy going to the dentist, however, it is our aim to make you feel safe and comfortable so we can achieve the best result for you.
Combining a dedication to exceptional service with the latest technological advancements, GWH Dental is a prominent provider of dental services.
Just bring your Australian Unity membership card. We handle the claim through HICAPS while you’re here, so there’s nothing you need to prepare in advance.
We’ll let you know upfront if a treatment is likely to go over your annual limit, and talk you through the out-of-pocket cost so you can decide how to proceed with no surprises.
Yes. If multiple family members are on the same policy, we can process claims for each of you during your visits, whether that’s on the same day or across separate appointments.
